We ship items out as soon as possible, but may not always be on the same day as the purchase date. In general, please add 20-35 days to allow for processing and delivery time. If a longer shipping period is anticipated, customers will be notified via email (or other channels). If you have any further questions on the delivery time of your order, please do not hesitate to contact us at firstname.lastname@example.org.
You should receive an email confirming your order shortly after you've placed it. If you do not receive any emails from us, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information.